About us

About us

We're proud of the services we provide for our local population. We serve over 500,000 children and young people living in East London, which means we're the largest provider of children’s services in London.

  • In 2015/16, there were over 104,000 children and young people attendances in our hospitals
  • In 2015/16 we provided nearly 158,000 outpatient appointments, of which 14,000 were hosted in the community

Our dedicated clinical staff offer the highest standards of paediatric care. Across our hospitals, we have over 220 beds and premature baby cots for our special young patients. We also have three children’s emergency departments.

Our vision

Our vision is to be a high performing group of NHS hospitals, renowned for excellence and innovation and providing safe and compassionate care to our children and families in east London and beyond.

Our WeCare values shape everything that we do, every single day. They are visible in every interaction we have with each other, our patients, their families and our partners. WeCare about everything from the appointment letters our patients receive, to the state of our facilities when they walk through the door, to the care and compassion they receive when they are discharged.

We have come a long way on our journey to delivering safe and compassionate care. By embracing these values as the way we behave around here, we will achieve our ambition for excellence.

Our  children's service is part of a wider community of paediatricians, GPs and other healthcare professionals stretching across east London to other parts of London, Essex and beyond. This means we can ensure that your child receives the care that is right for them – before and after they visit one of our hospitals.

Our services

We offer dedicated children’s health services across a wide range of specialist areas. 

We care for young patients with conditions including:

  • Asthma
  • Blood disorders
  • Cancer – including retinoblastoma (eye cancer)
  • Cystic fibrosis
  • Diabetes
  • Endocrine disorders
  • Epilepsy
  • Emergency care
  • Haemoglobinopathies (sickle cell and thalasaemia)
  • Heart murmurs
  • Infectious diseases
  • Tuberculosis

Premature or unwell newborns requiring medical and surgical treatment are cared for in our neonatal units. We see children and young people at each of our hospitals with local children’s services delivered at Whipps Cross, Newham and The Royal London and specialist care (children are referred by paediatricians) at The Royal London and St Bartholomew's Hospital.

Our staff

From the play specialists who are professionally trained to help your child cope with medical procedures, to teachers and physiotherapists, our staff are here to support you and your child throughout your time in hospital.

Our specialists are involved in a range of paediatric research initiatives, helping to identify new treatments for children, and improvements in patient care.

The Children’s Hospital at The Royal London works closely with colleagues in the Centre for Paediatrics at Barts and The London School of Medicine and Dentistry. The close interface between research and clinical activity, across the whole of paediatrics, ensures that we remain at the forefront of research both nationally and internationally – and that our patients are among the first to benefit from new therapies.

We also benefit from London’s Air Ambulance, which is based at The Royal London Hospital in Whitechapel, and provides pre-hospital trauma care at the scene of serious incidents within the M25. And we also host a special Neonatal Transport Service that helps saves the lives of sick and premature babies across London and the South East. Last year, our paediatric emergency services treated over 9,500 children - providing care for conditions ranging from minor injuries to life-threatening illnesses.

Our strategy

We have five priorities for the next five years for our Children’s health board.

1.    Clinical And Academic Excellence

  • Rare disease group
  • Development of a children’s services qualityclinical forum (quality governance)

2.    Working Across A Network

  • Development of the children’s surgical network and work around GiRFT
  • Development of POSCU network
  • Partnership links e.g. NEL Asthma Alliance
  • TYA and Transition from children to adult services
  • Children with mental health problems

3.    Prevention

  • Making Every contact count e.g. dental health work with QMUL

4.    Variation

  • Children’s end of life and bereavement care
  • CCU standards
  • Unified clinical guidelines placed on the dedicated children’s health website

5.    Meeting The Needs Of Our Population

  • Equitable access and quality of care (disability / ethnicity etc.)
  • User engagement strategy
  • Improve our communications presence to raise awareness of children's services at Barts Health

Our achievements

We’re really proud of the care we provide our patients and families

  • Our Paediatric Intensive Care Unit (PICU) treats some of the most seriously ill children who come to us from across East London and beyond.
  • Our neonatal unit has some of the best survival rates in the UK
  • We work with children and their families to carry out clinical trials to help develop new treatments
  • We recently opened an state-of-the-art the new Rainbow children’s centre at Newham University Hospital

Our progress

Healthy London Partnership undertook a peer review of acute care services for children and young people provided by Barts Health in 2016.

The Trust achieved/complied with many of the London acute care standards for children and young people, acknowledging that there were areas where further work could be done.

It was noted that a children and young person's board has been set up that will represent all young people no matter where treated in the trust (name now changed). The panel also remarked upon the fact that the director of nursing (babies, children and young people) works across all three sites; an appointment that is helping to drive consistency of service.

The peer review team acknowledged with Barts Health representatives that it had been a challenging environment over last four years. It was clear to the review team that implementation of the hospital based leadership operating model (LOM) had been hugely beneficial, both in terms of quality of delivery and staff morale. This was particularly noticeable at Whipps Cross Hospital.

The panel felt that children and young people served by Whipps Cross and Newham benefitted from the specialised services provided at Royal London. The panel observed that it might be possible that more could be done to make sure that all staff benefit from the specialist/generalist structures.